Shipping information

★About free shipping★

We offer free shipping on all orders over €20 (about 23 USD or 17 GBP) to all countries except the USA, and with the exception of orders including Rosett books or sticker books*. We are able to offer shipping prices by slightly increasing the prices of all our products. Shopify's shipping system is unfortunately very impractical unless you pay for a more expensive subscription. Therefore we chose to solve the shipping problem by distributing the estimated shipping costs among the items. Each item's price has been increased based on its weight and price, including the packaging (min. €0,50 and max €2 increase). 

Orders below €20 will still be charged a small shipping fee as the costs of the products at this point does not usually cover shipping. Example: an order of one sticker (includes €0,50 for shipping) will not cover the shipping costs. We therefore charge a shipping fee for orders below €20, however this fee has been reduced to account for the increased product price. Likewise, tracked shipped is also paid but the fee has been reduced to account for the increased product prices :)

*Rosett books  and sticker books are excluded due to their much larger size & weight than our other items and their fluctuating shipping price (€5+ for shipping within the Netherlands but €16+ for shipping outside of the EU). Therefore orders including Rosett or sticker books will still have to pay shipping. Our apologies for the inconvenience!

★Do you ship to the USA? How do you handle USA tarriffs?★

Starting June 2026 we are finally shipping all of our items to the USA again! These orders will be shipped through Intime Global Mail, which is a DDP (Delivery Duty Paid) shipping option which handles the tarrifs for our customers. In order to collect the tarrifs our store will charge USA customers taxes at checkout. These taxes are based on the tarrifs set for the country of origin of each product + the selling price. Note that most paper products don't have any tarriffs, for example our prints are all duty free :)

After the order is shipped it takes about 5 to 14 business days to be delivered. Since the tarrifs are paid upfront by Intime Global Mail you won't have to pay more taxes upon delivery. After the delivery we will pay Intime Global Mail the taxes that we collected from you through our store.

Since this is all very new to us there's a possibility that our system doesn't work flawlessly yet. If you feel like you're being charged too much for duties, please send us a message at twoucancreations@gmail.com with a screenshot of your order & taxes so we can check it out!

★When will my order be shipped?★

In order to offer low shipping prices we use Intime Delivery to ship our orders. With Intime Delivery we have to make a small payment each time we hand in a bundle of packages, unless we meet a minimum amount of packages. We therefor collect all orders and ship these after the shop update is over and we're closed again. This should take about 1 - 3 working days until after the shop is closed.

Exceptions to this period are orders within the Netherlands and orders to the UK. Since these are shipped through PostNL we don't have to collect these orders to get the cheapest shipping. These orders will thus be shipped during the shop update. We currently expect to ship out NL & UK orders once a week.

All orders will receive an e-mail notification once their package has been shipped. For an estimation of the shipping duration, please take a look at the paragraph below.

★How long will it take for my order to arrive?★

These are the current estimated shipping times for each destination. Please keep in mind that during the holidays or during strikes these shipping times will increase. We unfortunately have no control over this and cannot track your package unless you paid for tracked shipping :( If your package is running late, please check for any delays and wait before contacting us until the waiting period below has passed:

• Netherlands: 1 - 3 business days
• Germany & Belgium: 2 - 5 business days
• Europe & UK: 3 - 7 business days
• International: 14 - 28 business days
• USA: 5 - 14 business days

★Can you track my order?★

We can only track your order if you've paid for tracked shipping, otherwise your order cannot be tracked. If your packages often get lost or delivered in bad condition then we highly recommend using tracked shipping. It only costs a couple euros extra and enables us to get a refund on your product prices (up to €20) and shipping fees in case the carrier loses or damages your order.

Tracked shipping is automatically included in USA shipping.

★Can I combine items from Featheryone and Tamori in one order?★

Yes you can! We ship from the same place and will combine all orders containing items from both of us. This way the customer can save money on shipping costs and we will save money on shipping and packing materials :)

★Where do you ship to?★

We ship to all countries that Intime Delivery ships to. Exceptions are countries that have closed their airports because of the ongoing war. If you place an order to a country that we cannot ship to, we will inform you and refund your order.

★Who handles your packing and shipping?★

All orders are packed by us, Featheryone and Tamori :) The orders are then either handed over to PostNL, or sent to Intime Delivery who ships the orders to Deutsche Post or Intime Global Mail. These carriers then deliver the orders to their country of destination, where a local carrier will deliver your order to your mailbox.